Glossary

API
Application Programming Interface
CES
Customer Effort Score
CRUD
Basic operations on a digital artefact are create, read, update, and delete, often abbreviated to "CRUD".
CSAT
Customer Satisfaction Score
Digital Object Identifier
DOI

In computing, a Digital Object Identifier or DOI is a persistent identifier or handle used to uniquely identify objects [..] A DOI aims to be "resolvable", usually to some form of access to the information object to which the DOI refers.

[via Wikipedia, see also https://doi.org]

Knowledge Hub
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Literate programming

Literate programming is a programming paradigm [..] in which a program is given as an explanation of the program logic in a natural language, such as English, interspersed with snippets of macros and traditional source code, from which a compilable source code can be generated.

[via Wikipedia]

Living Handbook
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NPS
Net Promoter Score
Research products
Research products is used here as a catch-all term that includes
  1. datasets,
  2. services,
  3. tools,
  4. vocabularies,
  5. reports,
  6. scientific papers,
  7. peer reviews, and

    many other results of the scientific process.